Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the shishaaus.com website (the “Website”) operated by Shisha (“us”, “we”, or “our”). By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.
1. Eligibility
You must be at least 18 years of age or older (or the legal smoking age in your jurisdiction) to access or make a purchase on this Website. By using this Website, you confirm that you meet this age requirement.
2. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of the Website signifies your acceptance of those changes. It is your responsibility to check this page regularly for updates.
3. Product Availability
All products listed are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.
4. Orders & Payments
Orders placed through our Website must be paid in full before processing.
We currently accept bank transfer as a method of payment. Once a bank transfer is received and verified, we will begin processing your order.
You are responsible for ensuring correct transfer details and reference information are included. Failure to do so may delay your order.
5. Shipping & Delivery
Orders are dispatched only after payment is confirmed.
Delivery times may vary based on location and third-party courier schedules.
We are not liable for delays caused by couriers or incorrect delivery information provided by you.
6. Returns & Refunds
Due to the nature of our products, returns are not accepted once packaging is opened.
If your product arrives damaged or incorrect, please contact us at leonchai2024@gmail.com within 48 hours of delivery with clear photo evidence.
Refunds, if applicable, will be processed via bank transfer and may take up to 7 working days.
7. Intellectual Property
All content on this Website (including but not limited to text, images, logos, designs, and graphics) is the property of Shisha and protected by Australian and international copyright laws. You may not reproduce, distribute, or use any content without our express written permission.
8. Prohibited Use
You agree not to:
- Use the Website for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Introduce any viruses, trojans, or harmful software
- Infringe upon the intellectual property rights of Shisha or third parties
9. Third-Party Links
Our Website may contain links to third-party websites or services. These links are provided for your convenience, and we are not responsible for the content, privacy practices, or terms of those websites.
10. Limitation of Liability
We are not liable for:
- Any indirect, incidental, or consequential damages
- Issues arising from the use of third-party services
- Delays or failures caused by events beyond our reasonable control
We do not guarantee uninterrupted access to the Website or that the Website will be error-free or secure.
11. Governing Law
These Terms shall be governed by the laws of Australia. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.
12. Contact Us
If you have any questions, feedback, or concerns about these Terms or any aspect of our service, please contact us at:
Email: leonchai2024@gmail.com
Website: shishaaus.com